Before the flooding had finished receding in Houston, SERVPRO of North Lilburn was on the scene, working with its sister franchises from Alabama, to aid the people of Houston in the flood recovery effort. With this type of flooding, water intruding into structures is considered Category 3: Grossly Contaminated and Hazardous to Human Health. Porous materials inside a dwelling that come into contact with "Cat 3 water", such as carpet and drywall, must be removed, which is why you'll note that the drywall has been cut away around the base of the walls in the photo above, often referred to as a "flood cut." It also allows the drying equipment better access to dry the structure of the home behind the drywall. This home was just one of the 15 home restorations that our Senior Crew Chief Noah Walker supervised during the flood recovery effort. Noah is a veteran restoration professional, with experience managing crews on large institutional water and fire damage recovery projects.